Moving Software That Works: Made by Movers Like You

Many clients, after becoming familiar with Voxme products, often ask us the same question: “Who among you is a mover? Your software smells like sweat.”

This deep understanding of the real-world conditions in which our moving software is used has allowed us to create a solution tailored for movers — software that is convenient to use, helps solve their challenges, and earns the trust of users who renew their subscriptions year after year.

Labels vs. Tags and Numbers

Let’s examine the use of personalized labels with shipment data and barcodes for Zebra printers. We'll analyze how practical they are and compare them to alternatives like tags or hand-written numbers on packages.

Even if a label contains only a number that is large and easy to read, it will still be more practical than a small tag with a three-digit number. For instance, instead of a simple “3,” you’ll see “003.” A label adheres securely to plastic or cardboard, whereas a tag can peel off and attach itself to a nearby item wrapped in a moving blanket — or even end up on a mover’s sweater.

But that’s not all. A label can display the client’s name, pick-up and delivery addresses, and the job number. Tags lack such details, showing only numbers that are not linked to specific packages.

If the system’s capabilities are insufficient, users must memorize the correlation between a tag’s color and number and the corresponding job. If a roll of tags runs out, users have to keep track of which number the next roll starts with — especially if it has already been partially used. This situation becomes even more complicated when working with black-and-white copies of inventories that feature color-coded tags.

Manually writing numbers with a marker doesn’t solve the problem either. The main drawback of this approach is human error: the packer may skip a number or reuse the same one, forgetting where they left off. This is especially likely under time pressure when boxes are immediately loaded onto the truck. Labels, on the other hand, make it easy to verify the last printed number on the tape and avoid mistakes. The key is to ensure no boxes are removed without a label.

In the past, the advantages of labels over tags faced a standard set of objections. Let’s break them down and show how our product — a cloud service for printing labels via the portal bingo.voxme.com — addresses them.

Common Objections and Our Responses

“Printing requires expensive software.”

The Bingo portal costs just $300 per year and $3 per processed job. Considering that movers typically don’t take on jobs with an expected profit below $300, investing 1% of the revenue to prevent confusion and losses is a fully justified decision.

“You need an expensive Zebra printer and money for consumables.”

Label prices have now matched the cost of tags. A printer priced at $800 lasts at least 10 years, which averages out to just $7 per month.

“If we need a printer in another branch, we’ll have to buy the software again and pay for setup.”

The Bingo portal allows the use of any number of printers without additional expenses. Setup is free, and the number of labels you can print per job is unlimited.

“We want to include our company logo on the labels, but that’s an extra cost.”

On the Bingo portal, adding your company’s logo to the label is a free service. This is an effective marketing tool that many movers have already embraced.

“How can we determine how many labels to print for a specific job?”

The number of packages is usually known during the estimate phase. We recommend printing extra labels: 100 numbers cost only $1. In comparison, losing a package due to confusion could result in thousands of dollars in losses.

This approach saves time, minimizes errors, and makes the packing and transportation process more transparent and reliable.