Virtual Video Survey is a cloud based platform for conducting virtual premove surveys via 2-way video chat with recording. Moving companies use video chats for all pre-move, onsite and post-move quality control calls. The platform is being widely used by insurance adjusters for remote damage assessment. It allows surveyors, salesmen and adjusters to start a video chat from iPhone, iPad, Mac and any Android phone or tablet in addition to Windows based devices. Once the video is recorded, one can watch it right away and capture the inventory using Voxme Estimator or any other premove survey app on the same device.
Transferees get invited to the video using branded SMS or email. Having the ability to record the video gives you the option of estimating live or completing the video walk-through first and then entering the inventory from a recorded video.
Survey details can be captured using tried and true Voxme Estimator or any other survey app. Estimator users benefit from real-time transfer of item and residence access photos from live or recorded video to the app. Other survey systems can also access snapshots from the video.